Customer Service Representative for a Fantastic Insurance Company - Gain Experience and Great Health Benefits

Paul Diaz Insurance Agency - Burbank, CA 91504
Paul Diaz Insurance Agency - Burbank, CA 91504
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Paul Diaz Insurance Agency - Burbank, CA 91504
Job Description
Hello,

We are looking for someone that wants to start a career in the insurance industry. This is a full time position in the office with the possibility of going remote in the future.

Responsibilities:
Respond to customer inquiries via phone and/or email.
Handle inspection recommendations and small group health benefits.
Process policy changes, renewals, and claims.
Provide information about billing, premiums, and coverage.
Escalate complex issues to appropriate departments.
Ensure customer satisfaction by resolving issues quickly and efficiently.
Required Skills:
Strong communication skills.
Problem-solving abilities.
Empathy and patience when handling customer concerns.

Full time, located in Burbank, 401K and health benefits.
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