How to Deal With a Noise Complaint at Your Rental

By Garth Brunner on May 3, 2024

Noise complaints. Everyone dreads them, and I mean everybody! Unfortunately, they are part of being a renter or landlord. They can be tricky to deal with, especially depending on what kind of tenant you have. There are a few different ways you can handle noise complaints with differing degrees of severity. Do not start with the most severe though, that is always the last option!

via Pexels

Speak with Your Tenants

The best and easiest way to deal with a noise complaint is to speak with the tenant who was causing a ruckus. While you already heard from someone complaining, it really is best to get both sides. Try to understand what was happening and what caused the noise. Also, take into consideration how many offenses they have had. If this is their first, it may have been a one-time thing. Was the noise loud music? A dog barking? Understanding the source and reason will help find a way to resolve the issue.

It is important that you remain polite, especially if this is a first-time offender. Show that you are willing to listen and understand the circumstances, but that you are also trying to help everyone in the community.

Quiet Notices

While talking is necessary, do not forget to back up what you are doing. By giving your tenant a quiet notice on paper, in email, or text, you are covering for yourself if things get worse.

Brainstorm Solutions or Compromises

If the loud noise was a necessity, such as part of the tenant’s work, they cannot stop it altogether. If it happens to be lawn work that they are doing too late, ask them to do it earlier in the day so as not to disturb the other residents. By communicating with all parties involved, you can likely find something that everyone will be okay with. Keep an open mind and encourage your tenants to do so too. They should not treat each other in a hostile manner. If you fear such a thing, keep the complainer anonymous and use yourself as a messenger to speak to everyone.

It Continues…

In a dream world, that would solve the noise complaint, right? Unfortunately, this is not a dream world. If the tenant continues to cause nose complaints, it may be time to take more serious action. There are noise laws, and there may be some in your area. Investigate your county and see what you can do about it.

Police Action

When this noise persists, a tenant, or you, may consider calling the police. Do not call 911 or another emergency number. While you may think the loud noise is an emergency to your eardrums, it unfortunately is not. But, there are other ways to contact the police and report a noise complaint. This again varies depending on your area. Some cities have specific hotlines you can call for noise complaints, especially if they have noise laws as mentioned earlier.

The police should not be your first choice to resolve this issue. While they may show up and investigate, it is not a given as there might be more urgent matters to attend to. Plus, it is not always a long-term fix. They will shut the noise down, and it may strike fear into the tenants and prevent them from causing more trouble. If your renter is really set in their way, even police knocking on their door may not be enough.

Eviction

Despite doing everything you can, your tenant is still causing noise complaints. It might be time to consider eviction. It is difficult but may be the only way to bring peace back to your community. In order to evict, you will need proof of the noisiness, the quiet notices you sent earlier, and file for a court hearing. The quiet notices prove that you gave the tenant ample time to remedy their schedule for the court. Aren’t you glad you did those now?

Once again, if your community has local noise laws, bring those up in court as well. This will help your case to evict your loud tenant.

If eviction really does not feel right, keep reading to see how you can stop this.

How to Prevent This

After going through this once, you definitely want to avoid it again. You can either add it to the lease for future tenants or make a lease addendum if you are keeping the tenant. That way, you don’t have to change the entire lease. Plus, you can add this to other tenants, such as the ones complaining, just to ensure this does not happen again. Include information about your noise rules and possible evictions. This will make it easier for you if you need to go through this again.

Fingers crossed you only get well-behaved tenants from now on!

Follow Uloop

Apply to Write for Uloop News

Join the Uloop News Team

Discuss This Article

Get Student Housing News Monthly

Back to Top

Log In

Contact Us

Upload An Image

Please select an image to upload
Note: must be in .png, .gif or .jpg format
OR
Provide URL where image can be downloaded
Note: must be in .png, .gif or .jpg format

By clicking this button,
you agree to the terms of use

By clicking "Create Alert" I agree to the Uloop Terms of Use.

Image not available.

Add a Photo

Please select a photo to upload
Note: must be in .png, .gif or .jpg format